If you are dissatisfied with your product, please contact the retailer your purchased from within 30 days of purchase.

If you have had your product for less than a year, please fill out this parts form to order your missing or damaged parts. 

For products over a year old, we would be glad to help you as well; please contact us so that we may help resolve the issue.


Items must be sent back in new condition and in original packaging to qualify for a refund. Please do not modify the product in any way. Some of our products are final sale and cannot be returned/exchanged.

Items ineligible for return/exchange:

- All Bedding by Babyletto products including bedding, blankets, wall decals, and changing pad covers



Exchanges are allowed up to 30 days from day of receipt for all eligible* items. To exchange a product for a product of less or equivalent value, please follow the below Return Policy, then place a new order for the correct item. Please be sure to notify our MDB representative that you would like to process an exchange (see below). Your new order will ship out within 2 business days. When the returned products are received and have passed inspection, you will receive a full refund from the original order (less the cost of shipping and restocking fee) after the new order has been confirmed. An email confirmation will be sent when the refund has been issued.

We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.



Eligible* items purchased from may be returned with a valid RMA# (Return Merchandise Authorization) within 30 days of receipt unless otherwise noted. Additional guidelines may apply**.

To obtain a RMA# please email provide the following information:

  1. Order number
  2. Date your package was received
  3. Reason for the return (Exchange, damage, incorrect purchase…etc.)
  4. If the product was assembled: Products must be inspected and if damaged, reported to us within 14 days of receipt to ensure efficient processing of your parts request

Once you receive your RMA# with instructions and address of where to send your return, include all parts, pieces, printed materials, and accessories, along with the product's original packaging. Also include a copy of your packing slip and RMA# with your return shipment.

We are not responsible for return packages that may be lost or damaged in transit. We recommend that you choose a method of shipping with tracking and insurance.

A 25% restocking and handling fee will be applied to any opened items that have been partially or fully assembled, based on the total amount billed. Customer is responsible for all shipping costs to and from delivery location for any returned product. Return shipments received without an RMA will not qualify for a credit. If the box has not been opened, the 25% restocking fee will be waived.

Southern California customers may be able to return products directly to our Pico Rivera warehouse. Please contact us for details.

** For returns on bundled products, all pieces from the bundle must be returned at the customer’s expense for a refund minus the above restocking fee after proper inspection for damages. Individual pieces from any bundle order will not be accepted and cannot be returned for a partial refund.